Louis Vuitton Speedy Bandoulière 35 Honest Review
I love Louis Vuitton. I always have. I think the look of their Iconic Monogram print is beautiful, elegant and timeless. So I was happy to invest in the Authentic Louis Vuitton Speedy Bandoulière 35 With Shoulder Strap. I love the bag; but I have to provide an honest review of my experience with Louis Vuitton: from the in-store, to customer service and most importantly quality.
Speedy 35 Bandoulière 35 With Shoulder Strap
I purchased the Louis Vuitton Speedy Bandoulière 35 With Shoulder Strap in Las Vegas at the Louis Vuitton store in Ceasers' Palace. My daughter and I had a wonderful experience in that store. The sales girl that sold me that bag was wonderful in-store and after when I inquired regarding an issue with the bag years later.
I love the look and size of the Speedy Bandoulière 35. Keep in mind that some Louis Vuitton bags are made in Paris, the USA or Spain depending on the product. My bag was made in Paris and I loved it. However, from the beginning I had problems with the brass; and Louis Vuitton replaced the brass twice. I was very relieved to know that they would take care of that as it was simply a quality issue. I had to call my original sales girl who verifies the transaction in their system and remembers the details of our in-store experience which was nice. I then had to send the bag back to Louis Vuitton and wait about 6 weeks before I heard anything regarding the brass. Even Louis Vuitton said the brass shouldn't have looked the way that it did. They had no explanation for it, so they replaced it twice.
I should mention, I take very good care of my Louis Vuitton. I don't place it on the floor, I use a purse hanger when necessary. I purchased a separate interior liner to keep the interior free from marks and I place it in the dust bag that it came with when purchased every night.
Then I was very surprised, after the multiple brass issues, the zipper broke unexpectedly! Again, I contacted the original sales girl, she was nice and again had me send it back to Louis Vuitton. I waited the 6 weeks...and I was told it couldn't be replaced or repaired by them! What?
Not only would they not guarantee their product, a luxury product that cost over $1500; but they wouldn't even repair it if I paid for the zipper to be repaired. They simply said it couldn't be fixed! This can't be true! The bag is only 5 years old and an authentic Louis Vuitton bag, a brand that has stood the test of time. The bag is only 5 years old; and I honestly thought that for the price it would have held up a lot longer. Also, because the Speedy is made of the Iconic Monogram Canvas there is cracking, all along the zipper as well. Louis Vuitton points this out as "normal wear".
I admit, I am very disappointed that Louis Vuitton does not stand by their products with some kind of guarantee and customer satisfaction. This luxury brand should one, choose materials of high-quality. If you are going to charge luxury prices your brand needs to stand by their products. Two they should offer a guarantee or a "make it right' option; and three, Louis Vuitton should absolutely offer some kind of repair service as an option.
I still love the look of my Louis Vuitton, but be advised, you may have to go outside of Louis Vuitton to have it repaired.
My Actual Authentic Louis Vuitton Speedy Bandoulière 35 With Shoulder Strap
In iconic Monogram canvas and with multi-carry options the Speedy Bandoulière 35 is a luxurious blend of modern chic and timeless style.
13.8 x 9.1 x 7.1 inches (Length x Height x Width) -Golden color metallic pieces -Adjustable shoulder strap for hand cross-body or shoulder carry -Rounded handles and trimmings in natural cowhide leather -Lockable double-zipped closure -Interior pocket -D-ring for keys and accessories -Soft textile lining
$1410.00 USD + Tax